Privacy policy
Last updated: August 31, 2025
MedAura Scrubs (“MedAura Scrubs,” “we,” “our,” or “us”) operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, interact with, or make a purchase through our Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
By accessing or using the Services, you confirm that you have read and understood this Privacy Policy.
Personal Information We Collect
“Personal information” means information that identifies or could reasonably be linked to you. Depending on your interaction with our Services, and as permitted by law, we may collect the following categories:
- Contact details: Name, billing and shipping addresses, phone number, and email address.
- Financial information: Payment details such as credit/debit card numbers, transaction confirmations, and other payment data.
- Account information: Username, password, preferences, and account settings.
- Transaction details: Items viewed, added to cart, purchased, exchanged, or returned.
- Communications: Information you provide in customer support inquiries or other correspondence.
- Device and usage data: IP address, browser type, device identifiers, and your interaction with the Services.
Sources of Personal Information
- Directly from you (e.g., account creation, purchases, or communications).
- Automatically through cookies and similar technologies.
- From service providers engaged to process data on our behalf (e.g., payment processors, shipping providers).
- From partners and third parties, where applicable.
How We Use Your Information
- To provide and improve our Services (e.g., process orders, manage accounts, facilitate shipping and returns).
- For marketing and advertising, including sending promotional messages or displaying relevant ads.
- For security and fraud prevention, such as account authentication and fraud detection.
- To communicate with you, including customer support and service updates.
- For legal and compliance purposes, including responding to lawful requests.
How We Share Information
- With Shopify and other service providers who help us operate the Services.
- With business and marketing partners for promotional purposes (subject to applicable privacy rights).
- With affiliates or corporate partners within our group.
- When required by law, in connection with legal proceedings, or to protect our rights.
- In the event of a business transaction, such as a merger, acquisition, or bankruptcy.
Relationship with Shopify
Our Services are hosted by Shopify. Shopify may process personal information related to your use of our store, including data shared across other merchants powered by Shopify. To learn more, please see the Shopify Privacy Policy.
Children’s Data
Our Services are not directed to children. We do not knowingly collect information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we may delete it.
Your Rights
- Access or request a copy of your information.
- Request correction or deletion.
- Request data portability.
- Opt out of targeted advertising or the sale/sharing of personal data.
- Manage your communication preferences.
You can exercise these rights through options available on our website or by contacting us directly.
Data Retention & Security
We retain personal information only as long as necessary for business, legal, and compliance purposes. While we use security measures to protect your data, no method of transmission or storage is fully secure.
International Transfers
Your personal information may be transferred and processed outside of your country of residence. Where required, we use lawful safeguards such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. The “Last updated” date above will be revised accordingly.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us at:
📧 Email: medaurascrub@gmail.com